Leschi Consultants

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A Story about Why Small Business Hates Technology.

The Climate for Small Business: Seattle, 2004

A global, media-blitzed, competitive marketplace. Your business needs to do more with less. How? Find something, anything, to give you an edge.

For a couple of years, technology looked like it might be the answer.  For many small companies, the dot.bomb era was quieter but messy. They invested in tech infrastructure, but got more chaos than productivity .

The Reason

The wrong technology response to a problem is worse than useless; it can get in the way of what's working. But technology is re-writing business standards and forcing small companies and non-profits to change how they get things done. Technical systems are on the radar screen, but often on a par with government compliance: something you have to deal with, but poorly integrated with business planning, core processes and customer interactions.

The Challenge

To develop business systems that create clear business value, without distracting staff from what they already do well.

The Solution

Leschi Consultants offers small businesses and service organizations a flexible and affordable resource to improve how they get things done. Not just by evaluating problems, by planning, and by helping set goals from a sound business perspective. And not just by helping teams communicate and work together. And definitely not just by choosing appropriate technology and getting it to work. We put all three of these critical elements together, and that’s why we’re so successful at helping our clients make changes that matter.

Six Steps of a Successful Business System Intervention

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Clarification: Why is change needed, what system needs to be changed, and what improvements are needed?

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Requirements:  How must the new system perform to be successful?

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Design: What are the alternate approaches to reach the goal, and which is best?.

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Build-out: Building and testing the new system, off-line.

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Launch: Training the team and putting the new system into production.

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Evaluation: Does it work as planned and produce the intended result without creating new problems?

The Bottom Line:

Leschi Consultants helps businesses improve critical systems with a balanced focus on the business need, constraints, technical feasibility, and the fit with human resources.

 

 

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Leschi Consultants, LLC   ●   157 Power Avenue    ●    Seattle, WA  98122    ●    Phone: 206-322-5312    ●    Fax: 425-696-0480